In the fast-paced world of supply chain management, timing truly is everything. With same-day and two-day shipping quickly becoming the expectation for retailers, the importance of real-time information and shipping visibility rises every day. As a business owner, it’s incredibly important to know when, where, and how your products and materials will get to their destinations. Without this information, your supply management becomes much more difficult. The new global market spans oceans and continents at speeds never before seen. From smart sensors, to the cloud, to artificial intelligence, technological advances can seem confusing and endless.
Seasoned business owners generally know what to expect when it comes to shipping their products; however, both new and old entrepreneurs can benefit from the information a real-time supply chain system can bring you. With fast shipping all the craze, the necessity for on-demand information has increased the need for transparency. Customers want to know where their package is and when to expect it, and as any business owner knows, a happy customer is a returning customer.
With on-demand updates, you receive information on potential delays, shipping trends, or any delays in the movement of your products. This allows you to make changes on the fly and avoid any more issues before they can happen.
Better Customer Satisfaction
Imagine a time you were a consumer and ordered a product online only to receive vague information on when to expect your package. You’re frustrated and upset; you only want to know when to expect your package. Scenarios like this can be avoided with one simple tweak: adding real-time visibility.
If the company you ordered your product was transparent with you about your order, you’d know exactly how and when your product would reach your door. No surprises, no guessing games. This connection between digital information and logistics can help your business keep customers happier for longer.
What could you do with this abundance of information? More information means a better understanding on what is effective in your company versus what needs to be improved. Solutions can be planned, on the fly, or future focused. You’re able to find, diagnose, and address how to make your product move faster and more efficiently through your supply chain.
Estimating what your business will need to get through your busiest season can be dangerous without analyzing plenty of information. In these moments, precise demand forecasting can help cut costs and keep your business on the correct track. Machine learning systems can adapt and update your inventory needs based on demand, which in turn helps you add or subtract warehouse space as necessary. Your business can run leaner, stronger, and smarter than ever before.
Port City Logistics Can Do It ALL
Purchasing a real-time information system, warehousing, and the extra staff can be troublesome for any business. Luckily, Port City Logistics can help your business navigate these waters through one 3PL system. Outsourcing your logistics to a third-party provider gives you the benefit of seasoned experts with the tools, skills, and knowledge to optimize your business’s shipping.