Many shippers mistakenly confuse “supply chain KPIs” and “metrics,” using them interchangeably when there are distinct differences between the terms. While all KPIs represent metrics, not all metrics end up as KPIs. A metric simply refers to a specific data point for shipment operations. A KPI, by contrast, refers to a metric derived from data and analysis that points to a company’s key business objectives. Managing a diverse freight carrier network is a vital aspect of transportation management. Having a diverse carrier network made up of multiple delivery modes remains key for supply chain stability, but it is critical to monitor the following KPIs to ensure your overall performance is in line with stated goals.

Supply chain managers face unique challenges daily as they try to retain efficiency and effective operating methods amid the pandemic. Fortunately, there are different ways to deal with supply chain challenges. In this article, we’ll highlight a few ways you can overcome common supply chain hurdles. 

Reverse logistics is an industry term that refers to the flow of goods or materials from a delivery point back through the supply chain to its original location. Though this may seem like a simple process, this reverse flow can be extremely troublesome for a mismanaged supply chain. The typical purpose is to capture value (i.e refurbish damages, remanufacturing, redistribution) and proper disposal. In this article, we’ll explain what is reverse logistics and how it is implemented for eCommerce businesses.

As more consumers are turning to eCommerce, retailers are scrambling for customer attention, which creates the deep hunger as to why shipping speed matters. The shipping of orders has become the most critical component of the supply chain, creating the highest cost of expenses experienced by businesses; however, home delivery service is a necessary evil. Retailers must just efficiently deliver products and services to customers in order to retail them.

Efficient supply chains save customers countless funds by improving delivery times, customer satisfaction, and factory processing times. As a result, less products and materials are wasted. These following four ways to improve supply chain efficiency will benefit your business and improve your business’s general economic health over time.

You’ve seen it firsthand in the grocery stores, the hospitals, and drugstores in the last few weeks. Items such as toilet paper, surgical masks, sanitizer, soap, and other hygiene items fly off the shelves before you can even find them. Now, it seems like supply chains have become vastly more important than the general public once saw. Supply chains know the best options to get the cheapest, best, and highest quantity of a product possible. In this article, Port City Logistics wants to highlight why supply chains are vital more than ever before.

In an eCommerce driven marketplace, the customer sets high expectations on every detail. Information drives our modern economy. Customers want to know when and how their shipments will arrive. If it’s early, the customer is happy. If it’s a moment late, the customer becomes frustrated. Even the smallest hiccups can cause a customer to opt for a competitor. In these moments, a business’s supply chain becomes vital. This article will inform you of why you must keep an efficient supply chain and how supply chain inefficiency hurts your business.

As society focuses on waste control and effective quality control elements, the idea of a “lean” supply chain is a major talking point in nearly every sector of business. 

In the fast-paced world of supply chain management, timing truly is everything. With same-day and two-day shipping quickly becoming the expectation for retailers, the importance of real-time information and shipping visibility rises every day. As a business owner, it’s incredibly important to know when, where, and how your products and materials will get to their destinations. Without this information, your supply management becomes much more difficult. The new global market spans oceans and continents at speeds never before seen. From smart sensors, to the cloud, to artificial intelligence, technological advances can seem confusing and endless.

In logistics, peak shipping season refers to the heightened shipping activity caused by the “back-to-school effect” on retail shopping. During the months of August until late November, countless students get ready to return to school.